What nurses provide
- Mobile number for SMS delivery
- Optional intake answers
- Optional feedback form responses during pilots
- STOP / HELP / PAUSE / CHANGE keyword use if enabled later
Privacy and boundaries
Private by design. Clear by default.
Steddly should only work if nurses trust it. This page explains what nurses share, what organisations see, and what Steddly is not.
Privacy promise
Employers only receive anonymous group-level reporting — never individual intake answers, phone numbers, or named responses.
Steddly is personalised, but not conversational.
Who sees what
Clear lines between nurse information and organisation reporting
Because nurse burnout is shaped by workplace context, Steddly’s privacy model is designed to avoid turning support into employee monitoring.
What Steddly uses it for
- SMS delivery and opt-out handling
- Shaping message timing, tone, and broad support themes
- Occasional optional feedback prompts during a pilot
- Anonymous group-level reporting only
What organisations see
- Total signups
- Broad opt-out rate
- Aggregate usefulness and relevance scores
- Anonymous feedback themes
- Broad engagement trends
- Pilot-level reporting only
What organisations never see
- Individual phone numbers
- Individual intake answers
- Named feedback
- Individual stress or burnout ratings
- Named message preferences
- Named pressure points
- Identifiable SMS content
Support keywords
Simple opt-out and safeguard language
Only STOP is required for the first demo. Other keywords are potential future safeguards and preference controls.
| Keyword | Purpose |
|---|---|
| STOP | Opt out of texts |
| HELP | Receive immediate support options |
| PAUSE | Pause messages if enabled |
| CHANGE | Update preferences if enabled |
One-way support boundary
Steddly is personalised, but not conversational.
Messages are designed as one-way support, with occasional optional feedback links during a pilot. The model is not live chat.
Clinical boundary
Not therapy or crisis counselling
Steddly is designed as a low-friction support layer. It does not diagnose, treat, monitor, or provide crisis counselling. Any future pilot would need appropriate safety wording, review, and referral pathways.
Questions
Use the privacy page as a decision aid, not a disclaimer dump
If the privacy model or pilot boundaries need adjustment, that should be part of the research and advisory discussion.